Fortune Lounge Group of Casinos

Fortune Lounge Casinos

We are one of the oldest casino groups on the Internet and have now become one of the largest online casinos in the world. We have built this on the basis of loyalty to our individual players, outstanding service, and a safe, secure online casino platform. We offer super-fast cash-ins, wonderful offers and the best chances of winning.

All casinos in the Fortune Lounge Group must adhere to our high standards and principles. When you play at a Fortune Lounge casino, you're assured of high levels of responsibility, security and service excellence! This is our Player Promise - our guarantee to you.

"I've been a player at your casinos for several years. Payouts are always prompt and hassle-free, the support personnel are always extraordinarily friendly and helpful and the promotions cannot be beaten."

We are committed to ensuring absolute fairness in all our games. To this end all our payout percentages are independently audited by PriceWaterhouseCoopers, and each of our casinos makes these reviews available for you to read. In fact, we offer even better odds of winning than you'll find at land-based casinos.

We are absolutely committed to the highest possible standards of security and adhere to strict privacy and anti-spam policies.

In line with our constant commitment to fair, safe and professional online gambling, we're very proud to tell you that we are one the first casinos to be awarded the eCOGRA Players Seal of Approval.

The eCOGRA (e-Commerce and Online Gaming Regulation and Assurance) Seal is a quality mark confirming compliance with the organization's rigorous testing and verification processes. It is your assurance that you are playing at a casino that operates to reputable standards.

Players Promise

All casinos in the Fortune Lounge Group must adhere to our high standards and principles. When you play at a Fortune Lounge casino, you're assured of high levels of responsibility, security and service excellence!

This is our Player Promise - our guarantee to you.

If you feel that any Fortune Lounge casino has not met these guarantees, we encourage you to escalate your concerns or complaints to the Fortune Lounge team. Contact the Vice-President of Operations on VPOps@fortunelounge.com.

Bonuses and promotions

* All opening offers will be paid out within the timeframe specified in that casino's Terms and Conditions.
* Fortune Lounge players are eligible for a wide range of regular, cutting-edge promotions. We will keep you informed of all promotions, news and updates.
* Promotional mechanics and requirements will always be clearly communicated and fairly upheld.
* We guarantee that the wagering requirements for cashing in bonuses will be transparently communicated to players and fall within reasonable industry standards.
* Terms and Conditions will always be easily accessible on the particular casino's website, clearly communicated and consistently upheld.
* All Fortune Lounge players have the right to participate in our Players Club loyalty rewards program and have access to the benefits and rewards offered by that program.
* Winners of promotions and tournaments must be announced and credited on the specified date. The mechanisms used to select winners are guaranteed to be fair and objective, as per the promotion's qualifying requirements.

Customer service and Support

* We guarantee the following response times within our Call Centers: telephone: answered within 5 rings email: within 5 minutes
* All Fortune Lounge casinos provide a number of communication channels to ensure accessibility of services and we will always endeavor to use the channel of your preference.
* Unresolved issues can always be escalated to the Fortune Lounge Operations department for resolution. If your issue with one of our casinos is not being resolved, please contact the VP of Operations: VPOps@fortunelounge.com.

Purchasing & Banking

* Need assistance with purchasing? We'll always have a consultant available, who is knowledgeable about the purchasing options and able to assist you in making the best choice.
* We source a variety of reliable, tried and tested purchasing options to suit your unique, individual needs.
* All transactions are protected by 128-bit SSL (Secure Socket Layer) digital encryption technology, and facilitated by credible electronic cash merchants.
* Cash-ins are guaranteed within the specified timeframe for the payment method, provided that the player has met the cash-in requirements.
* The Fortune Lounge Group guarantees to hold a cash balance in reserve at all times, sufficient to pay all players winnings.

Casino Software

* All Fortune Lounge casinos operate on software developed by Microgaming Systems, an established and respected supplier of gaming software.
* Independent auditors perform ongoing reviews of all Fortune Lounge casino's payout percentages and review the random-number generator embedded in the software.
* All Fortune Lounge Casino software is guaranteed virus-free when acquired from our websites or CDs.

Licensing and Reviews

* Each and every Fortune Lounge brand's payout percentages are reviewed by PricewaterhouseCoopers on a monthly basis.
* Fortune Lounge casinos are licensed by the Kahnawake Gaming Commission. This commission subjects all applicants (including the casino's key staff) to a National Fraud Center background check, and reviews the casino's software and control systems to ensure fairness, accuracy and reliability.
* The Fortune Lounge Group follows best practices as laid down by leading regulators and industry associations.

Privacy & Communications Policy

Fortune Lounge has adopted the highest levels of privacy for our customers' information. We guarantee the following:

* Not to sell, give away, or otherwise communicate your personal information to any other persons or companies, except as necessary to provide you with the best service and products.
* Our casinos may use your personal details to provide you with information or materials only if you requested it.
* You always have the option to unsubscribe or remove your information from the casino database.

Player Security

* The Fortune Lounge Group ensures that all our players are protected at all times, with the latest online security and encryption technology.
* We are pro-active in identifying fraudulent activity and eradicating it to make Fortune Lounge casinos a safer place to play.


Royal Vegas Poker

Royal Vegas Poker is an established, well-respected and trusted online poker room.
Lou Krieger, co-author of Poker for Dummies, is your host at Royal Vegas Poker, and he confidently endorses our "fast cash-ins, top security and excellent service".

Playing multiplayer poker at Royal Vegas Poker puts you in a real live showdown against other players, so we provide all the support you need, including 24 / 7 / 365 toll-free telephonic
support and a game info section with game rules, a terminology dictionary, and tips for increasing your chances of winning.

We offer a large variety of betting limits, from 5c to classic No-Limit games and there are plenty of FreeRoll tournaments with great money prizes, and numerous promotions running every day.

Bonus: RVP - $10 Free + 40% deposit bonus to a maximum of $40

Software:

Prima Poker. Prima Poker is like no other online multiplayer poker - it is a poker network, bringing together players from all over the globe, in a multitude of card rooms, to play against each other at one of the many tables always open.

Royal Vegas Casino

Viva Las Vegas! In true glamorous and glitzy Vegas tradition comes Royal Vegas casino. The grand original Vegas casino experience brought to life online. Immerse yourself in the exciting and glamorous world of online gambling, without leaving your house. You'll be surprised at how real it feels - all the sounds and action of
a real Vegas casino right here on your desktop. Playing at Royal Vegas online casino gives you all of this, with added advantages: you get better odds than at land-based casinos, and there are fewer distractions.
So winning is easier!

Choose from a wide variety of traditional Vegas-style games -blackjack, roulette, baccarat, progressive slots, craps, video poker, keno and sic bo - they're all waiting for you in our Vegas strip cruiser. Play
them for real or for free. For the Vegas veterans we offer Expert settings, allowing you to define the game strategy you want to play, evaluate your chances of winning, set the casino to autoplay consecutive hands or spins for you, and enable the reels and wheels to spin faster.

Our casino support team is standing by to be of service at any hour of the day or night, 365 days a year. Call us toll-free or email us any time you need assistance - or ask us to call you back.

Of course all your transactions are strictly protected by the most up-to-date technology available, and purchasing is a cinch with a variety of accredited purchasing methods on offer - you even get extra bonuses
for using them. And as with all Fortune Lounge casinos all plays and payouts are independently reviewed.

Bring the classic Las Vegas experience right into your own home with Royal Vegas online casino.

7Sultans Poker

7Sultans Online Poker games and software are full of stunning animations and graphics. If you're new to online poker you can play all the game variations for free with virtual money. All the games are there: Texas Hold-em, Omaha, 7-Card, 5-Card, 1-on-1, Single- and Multi-table Tournaments. All transactions are
protected by secure Internet encryption methods.

7Sultans Casino

7Sultans Casino is a proud member of the legendary Fortune Lounge
group of online casinos.

Journey to the magical world of the sultans of old, with the promise
of a treasure chest of online casino riches. You'll get a princely
free money opening offer, and enjoy around-the-clock purchase
assistance and casino support.

Win the Sultans riches with $15 free money and a 100% purchase match
bonus up to $85, when you register as a real player!

Enjoy 12 table games, 52 slots, 16 video pokers, 11 progressives and
5 feature slots. The Feature games are unique to the casino and offer you the chance
to play slots games with a difference - when you find certain icons
on the slot, you are immediately pushed to a bonus screen where you
are GUARANTEED to win!

With proven experience as one of the oldest Fortune Lounge Online
Casinos, the team at 7Sultans offers 24/7 customer support 365 days
a year and has been acknowledged as the best on the Net.
Only the latest technology is used to support and protect your
online casino experience.
We offer the latest e-cash purchasing methods, with SSL encryption
technology protecting all your transactions. Our support team
provides 24/365 toll-free and email support - or ask us to call you,
if you prefer.

7Sultans is licensed by the Kahnawake Gaming Commission and all
gaming activities and payout percentages are reviewed by PWC.

Desert Dollar Casino

Desert Dollar Online Casino offers a huge range of over 50 excellent games. Saddle up with Parlor and Table Games, Video Poker or Slots, as well as incredible Progressive Jackpots. All cowboys and Indians can battle our great odds
with brilliant offers and promotions backed by dedicated player service, 100% online security and quick and easy purchasing and payment methods. Desert Dollar operates under the eCOGRA Players Seal of Approval using excellent
software developed by world leading digital gaming specialists, Microgaming.

Fortune Room Casino

Experience all the class that gambling has to offer at Fortune Room Online Casino. As a member of the widely
recognized Fortune Lounge Group of Online Casinos, get straight to it with over 119 games including Table and Parlor Games, Slots, Video Pokers and huge Progressive Jackpots! This casino offers excellent odds, ongoing
promotions guaranteed to increase your gaming pleasure and, of course, there’s big money to be won.

Fortune Room is an online gambling stalwart. You get just what you'd expect from an established, reputable online casino: stability, reliability, security, integrity - and consistent gambling pleasure. No tricks and no surprises. We back this up with regular payout percentage reviews, courtesy of PWC, and we're licensed by the Kahnawake Gaming Commission.

All your favorite online casino games are available for you to play as a guest (using virtual money), or for real. Progressive jackpots, slots, reels, table games and parlor games - there's something for everyone, from the occasional action-seeker to the regular gambler.

There's a solid sign-on purchase match offer to get you started, and purchasing credits and cashing in your winnings is simple, efficient and secure. All transactions are using the highest industry-standard encryption
available. We provide online and toll-free telephonic purchasing assistance plus a variety of different purchasing methods for your convenience. All in conjunction with reputable e-cash merchants, such as NETeller, FirePay, ACH and Prepaid ATM.

For a solid, dependable online casino you can trust, you need not look no further than Fortune Room.

Havana Club Casino

Join the who’s who of online gaming at Havana Club Casino. Indulge in the great Slots, Table Games, Video Pokers, Parlor Games, and Progressive Jackpots – where the fantastic odds, brilliant offers and promotions will ensure you come out a winner. Claim your 100% opening offer and enjoy the sultry delights of your hostess, Nina Garcia.

Vegas Palms Casino

Viva Las Vegas! In true glamorous and glitzy Vegas tradition comes Royal Vegas casino. The grand original Vegas casino experience brought to life online. Immerse yourself in the exciting and glamorous world of online gambling, without leaving your house. You'll be surprised at how real it feels - all the sounds and action of
a real Vegas casino right here on your desktop. Playing at Royal Vegas online casino gives you all of this, with added advantages: you get better odds than at land-based casinos, and there are fewer distractions. So winning is easier!

Choose from a wide variety of traditional Vegas-style games -blackjack, roulette, baccarat, progressive slots, craps, video poker, keno and sic bo - they're all waiting for you in our Vegas strip cruiser. Play them for real or for free. For the Vegas veterans we offer Expert settings, allowing you to define the game strategy
you want to play, evaluate your chances of winning, set the casino to autoplay consecutive hands or spins for you, and enable the reels and wheels to spin faster.

Our casino support team is standing by to be of service at any hour of the day or night, 365 days a year. Call us toll-free or email us any time you need assistance - or ask us to call you back.

Of course all your transactions are strictly protected by the most up-to-date technology available, and purchasing is a cinch with a variety of accredited purchasing methods on offer - you even get extra bonuses for using them. And as with all Fortune Lounge casinos all plays and payouts are independently reviewed.

Bring the classic Las Vegas experience right into your own home with Royal Vegas online casino.

Vegas Villa Casino

Vegas Villa evokes the refined old art of European gambling, best associated with the extravagant elegance of places like Monaco. A casino where high-rolling is a mixture of adrenalin and sophisticated opulence. An intoxicating mix of Mediterranean charm and pure gambling thrill-seeking. Experience this
heady atmosphere of Southern European grandeur when you step into the Vegas Villa online casino.

You get an excellent free money sign-on offer and a generous purchase match. Your purchases are smoothly handled by a variety of accredited e-cash merchants and protected by an SSL security system second to none.

Discreet support staff anticipate your every need, and are never more than a toll-free call away. They're available 24/365, and will call you back if you prefer, no matter where in the world you are.

Vegas Villa is licensed by the Kahnawake Gaming Commission. All gaming activities and payout percentages are reviewed by PWC.

All the best traditional European casino table games are on offer, along with their modern variations. There are also dozens of slots, video pokers and progressive jackpots. If you prefer craps or parlor games like keno, you'll also find them too.

Relive the grand European casino tradition at Vegas Villa.

Platinum Play Casino

The latest addition to the Fortune Lounge group, Platinum Play is the perfect place to start off your online casino experience. A sleek and modern online casino with simple, elegant lines, it's the perfect place for both the seasoned online gambler as well as the newcomer. Choose from a huge variety of exciting, playable games with superb graphics and animation.

There is an emphasis on providing a supportive and educational environment for anyone experiencing online gambling for the first time. Comprehensive game previews, game guides and tutorials are easily available to get you started. Dedicated support personnel are constantly available to assist you with any aspect of your interaction with the casino, be it game support, security, transactions and technical issues. You can play as a Guest player for free for as long as it takes to get comfortable. This gives you the opportunity to familiarize yourself with all the games and to try out the tips and strategies provided. When you're ready to play for real we'll give you a 150% purchase match on your first purchase.

At Platinum Play you're assured of stable, secure and fair online gambling. Microgaming, an established and respected developer of online gaming systems, supplies all the casino software. All payout percentages are independently audited by PWC, and the casino is licensed by the Kahnawake Gaming Commission. All transactions are protected by the latest digital encryption technology.

The new Platinum Play is your perfect introduction to the exciting world of online casinos.

Click here to view the Fortune Lounge Group of Casinos